IS THE SUSTAINABILITY REPORT READY TO SERVE AS A MARKETING COMMUNICATION TOOL?

IS THE SUSTAINABILITY REPORT READY TO SERVE AS A MARKETING COMMUNICATION TOOL?

Corporate Sustainability Reports are a relatively new “species” within the scope of corporate reporting. However, as these reports, which cover a company’s environmental, social, and governance (ESG) performance, continue to grow in significance, their role as a medium for communicating with stakeholders has become increasingly essential. In an era where transparency and environmental accountability are priorities, Corporate Sustainability Reports provide a comprehensive platform for companies to demonstrate their commitment to sustainability.

 

The Rise of Market Demands

In September 2019, Nike launched its long-term campaign, *Move to Zero,* aiming for zero carbon and zero waste. This was a response to the pressing issues of climate change and waste pollution. Recognizing its significant carbon footprint, Nike committed to using 100% renewable energy in all global facilities by 2025. Likewise, brands like Patagonia and TOMS have also taken bold stances on environmental and social issues. Such initiatives demonstrate how sustainability is no longer just about product quality but about a brand’s purpose and its alignment with market values, especially those of younger, environmentally-conscious consumers.

These companies have set a trend in the corporate world, reflecting the influence of young environmental activists like Greta Thunberg, Vanessa Nakate, and Boyan Slat. The growing focus on environmental issues means that brands now find it necessary to emphasize their purpose in areas like sustainability and corporate governance (ESG). Companies need to go beyond superficial marketing and deliver substantial communication about their contributions through channels such as the Corporate Sustainability Report.

 

Overcoming Challenges

In Indonesia, the issuance of Corporate Sustainability Reports is regulated by POJK 51/2017, mandating that financial institutions, issuers, and publicly listed companies publish these reports. While some companies have been proactive in their sustainability efforts, many remain focused solely on compliance, resulting in reports that often fall short as effective marketing tools.

One of the major challenges in producing these reports lies in data collection, particularly when it comes to measuring environmental impacts like emissions. Companies must also tackle the complexities of measuring social impacts across multiple locations with different regulatory standards. Furthermore, a well-crafted Corporate Sustainability Report should be comprehensive yet accessible to diverse audiences, including investors, consumers, and regulators. The challenge is to present technical data in a way that engages readers, preventing them from losing interest or missing the company’s key messages.

For Corporate Sustainability Reports to evolve into effective marketing tools, they must go beyond mere regulatory compliance. A truly impactful report begins with a genuine corporate commitment to sustainability, translating into strategic policies that align with the company’s values and societal demands. A report created merely to fulfill regulatory requirements will likely fall short of this role.

In conclusion, a meaningful Corporate Sustainability Report should stem from the company’s authentic commitment to sustainable practices, not just a response to legal obligations or market trends.

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